Message Body: I had the pleasure of dining in your Ongar restaurant for lunch today with my sister and two nieces. We all had a delicious meal and were so happy with the service and staff in general. I’am here on a visit from Australia and will spread the word.
Hi, Thanks to the team for making my 50th the special occasion I hoped for. Your staff are a credit to you. Best wishes
On Thursday, 16th March three of my friends treated me to a surprise lunch at Smiths of Ongar to celebrate my recent birthday. We had all heard very good reviews over the years, but none of us had previously been to your restaurant. Well what a fabulous treat, excellent food, service and surroundings.
Please pass on our thanks to everyone in the team for providing such a great lunch. We will all be coming back.
Mrs Lindsay Brown
Just wanted to say an extra thank you to the whole service team for what felt like an evening of very special care and attention for our party last night. The food is is as ever superb but the staff just seem to get better and better.We feel blessed to live so close to our ideal of fine dining perfection.
David and Jean Batterbee
Just got back from a fabulous dining experience at your restaurant…wanted to write this straight away in case I forgot! All the staff were wonderfully attentive without being ‘in your face’ so to speak- the service was excellent, really couldn’t fault anything. The food was divine …four of us in our party and we all had fish dishes – skate, lemon sole and halibut – cooked to perfection. This was our first visit but will not be our last…tonight was a thank you to our friends for dog sitting our terrible two(!)for three and a half weeks- we wanted to go somewhere special and it certainly was an excellent evening…in future it will just be a special treat for no reason!!! Thank you everyone.
Albeit a little late, thank you for another great lunch on the 14th. As usual the food was superb and the service brilliant. Your staff are a great testimony for your restaurant. Hope to be back in the not too distant future.
M and J Millard
We came to a 60th wedding anniversary on the 12th March just want you to know we travelled 2 hours to get to you but was well worth the visit
impeccable service and amazing food best restaurant I have been to in years well done to you all xxx
Would like to express our gratitude to all the staff for making my parents 65th wedding anniversary celebration so wonderful. The care and time taken by your staff is second to none!! Our party of 6 would like to thank you all – Merry Christmas.
Thank you to the staff for making our lunch so enjoyable From beginning to end we couldn’t fault anything. The food was excellent and a good choice for a set lunch menu at an affordable price. Wine list was also very good.
My Sister was visiting from Geneva and was very impressed with the excellent service provided.
We have just come back from a fantastic lunch, the food was delicious (as it
always is). It was my team members 30th birthday and the lovely staff made a
real fuss of her. Thank you all for helping to make her day special, its
We came for dinner for my 40th birthday and the meal was amazingly delicious
to a fault 🙂 But most importantly the service from the staff couldn’t have
been any better. Overall, a nice place to go with friends and families to
have a good time.
Just wanted to thank you for a really lovely meal and excellent service. We booked to meet up with some old friends on Friday 31st July. Our greeting was great,we were made to feel at home,we were well served and not made to feel under pressure to leave early, in fact we stayed most of the afternoon.
Thank you, we shall be back!
Best regards Gil Fairhead
We would like to thank all the staff at Smith’s for a fantastic dinner on Saturday evening when we celebrated our son and daughters birthdays. The food was delicious and the staff very polite and helpful. We will definitely recommend to our friends.
Thank you for a lovely lunch on Wednesday 5th. Lovely food and excellent service.
We just wanted to say ‘Thanks again’ for the wonderful lunch last Sunday, and for the great service from Jess and the other staff.
For the record, we won’t go anywhere else !!
Take care, Fred & Denise
I just wanted to drop you a quick line to say thank you to everyone at Smith’s that contributed to a perfect evening last Saturday. We were they party of 10 in the name of George Stone (my Dad) on the round table jus inside the door. The occasion was my Mum and Dad’s 50th Wedding Anniversay and Smith’s was chosen because we had a terrific time on a previous visit when we were 9 people, on the same table, (I know you dont particularly like such a big number and fully appreciate why).
I pre-ordered champagne for the table on arrival as a surprise for my parents, and the bottles were there waiting for us. From the champagne through all courses, wine, drinks and port, everything was superb and the young lady that was our main waitress for the evening was magnificent. She even asked Dad what the occasion was and you very kindly provided Mum and Dad with a lovely desert with Happy Anniversary piped around the edge. A lovely touch which they very much appreciated.
Such high quality all round is rare to find.
On behalf of them both and the rest of the family that were there, thank you all very very much.
Best regards Colin
Given your huge popularity, it can sometimes be a struggle to get a booking at Smiths, but the effort is rewarded by great food and fantastic service every time. My family have been coming to Smiths since it first opened in Ongar, and it has managed to maintain its excellent quality ever since. My mother is now in her seventies, and when taking her out for a birthday treat at the weekend, there was only ever one choice.
I’d like to thank you for making us so welcome. The food was excellent and the service was faultless.
I no longer live in Essex, and if I had one request it would be for you to open another restaurant in South West London, please!
Sorry to have not seen you last evening, but I just wanted to say that we had another wonderful ‘dining experience’ at Ongar. The food & service were, as always, top class, and our friends, who had never dined with you before, were really impressed.
We’ll be seeing you again soon, but meanwhile please pass on our thanks to both Sam & Jesse for their efforts last evening.
Thanks again, Fred.
I just wanted to bring to your attention the excellent service afforded to us on Saturday night. Archie was our waiter on our large table of 10 and the service was second to none. He also had some colleagues helping him (sorry I cannot recall their names) but they were equally as efficient. They are all a credit to your restaurant and all the members of my birthday party were extremely complimentary about the standard of the food, the service and the attention to detail.
I thought you would like to know the excellence of your staff.
I just wanted to say thank you for an excellent evening we had on Thursday
22nd May, the food was wonderful and the service outstanding. I will be
recommending Your restaurant and look forward to visiting you again soon..
I just wanted to email regarding my experience at your Ongar restaurant last night. I had visited Smith’s on several occasions over the last few years and have always been impressed with the food and service however last night your staff excelled themselves.
My sister and I were talking about our meal being a joint birthday celebration whilst staff were attending to our needs and when dessert arrived our plates were beautifully decorated with happy birthday in chocolate and coulis and a candle in each of desserts. It really made the evening even more special as the staff had taken this upon themselves. I would appreciate you passing on to them our thanks. If it helps to identify the staff, our table was booked in the name of Godden.
Kind regards C. Gleed
I came to your Onger restaurant for my friends birthday dinner and was totally spoilt by your staff. The level of food quality was first class as well as the enormous choices of dishes. We enjoyed it so much that we rebooked and spoilt ourselves again. I have eaten in some of Londons finest restaurants and I have to say that Smiths is up there with the best. I could not find fault with anything and will be returning as soon as I get the opportunity. You really do have a top notch business and deserve all the awards available as I cannot fault my visits. A truly wonderful place to dine.
I have visited Smiths in Ongar twice, the first time for lunch and the second time for dinner to celebrate my son’s birthday. A fantastic restaurant, first class service, and the food is of the highest quality. I look forward to our next visit to Smiths.
Thank you to everyone who made both of our visits so enjoyable.
I visited you on both Sunday and Tues this week for my 40th birthday and just wanted to say thank you. The food and service was amazing as usual. Your staff were lovely and made us all very welcome.
Saturday 30th November my wife and I together with five members of our family attended your restaurant for lunch in celebration of our Ruby Wedding. I write to say the food and service were excellent. The staff were very efficient and helped to make our day so enjoyable. I am sure we will avail ourselves of your service in the future.
We dined with you to celebrate our Golden Wedding. Everything was so good we have booked for my wife’s birthday.
We were at Sues 60th Birthday party on Sunday and would like to say what excellent food was served, also the service was very good.
J and N Marshall
I felt I must e mail you to congratulate you on your wonderful young staff. There were six of us for lunch last Saturday celebrating my birthday. Included was my 95 year old mother who since having a fall was extremely anxious and nervous about walking with her frame.
Your staff ALL went above their call of duty moving chairs, getting a cushion for her to sit on, getting a glass of water when she had a panic attack in the Ladies Toilet and checking she was alright before, during and after the meal.
My family, especially my mother would like to commend your staff for their care. The meal was as usual fantastic and I thoroughly enjoyed my birthday lunch. It is very rare in this day and age to find such caring people. We will of course be returning. Thank you once again. Valerie
So sorry this has taken so long but just wanted to say how much we enjoyed our wedding lunch at Smiths Brasserie everything was perfect and the service was impecable as always. Thank you so much.
Brenda and Justin
Giles and I would like to thank you and your staff for a brilliant evening on Thursday the 21st. Everything was top class! The venue, the food and the service. We were looked after extremely well and all the guests were singing your praises which was nice for us too !
Also the gift bottles were very much appreciated ! See you again soon!
Giles & Bette
We visited your restaurant on March 15th for our anniversary. This was the first time that we have been to your restaurant and the food and service were outstanding, we will definitely be coming again as we have struggled to find a quality restaurant that is local to us.
Dear Charmaine, Michael, Lucy and Emma,
I just wanted to drop you a line to thank you for all your hard work on Sunday. I really had the most perfect birthday, the food, wine and service was faultless and you all worked so hard to make me feel really special. One of my friends sent me a note saying it was the nicest private dining room she had ever been in!
Thanks once again and see you all soon.
Can I please pass on my sincere thanks to Charmaine and all of her team for an utterly wonderful afternoon at Smiths, Ongar for my Grandmother Beryl’s 90th birthday. When she called in to enquire and was shown the upstairs room, we all knew that it was exactly what she had been looking for. On top of that, every dish on the menu sounded amazing!
On the day itself, the service faultless and the food was sublime! Thank you so much for everything! You really made her day so special and two weeks on, she still hasn’t stopped talking about it! It meant so much to everyone to know how happy she was and you really made it a day to remember!
We all look forward to visiting again
I had a great evening. Called the Ongar’s branch to book table for two at mid-day and got the reservation. Turned up on time and greeted by the lovely maitre d and showed us to our table number one. I had Mussels and my guest had the Scallops. Them both were divine. On with the main course of Seafood Platter, for the guest and I had to have the mouth-watering Scallops for my main which was cooked to perfection and the taste sensation just melt in your mouth. It’s like an explosion of perfect Seafood, well sourced and served.
The overall service of the restaurant was brilliant, wouldn’t have ask nor expect anything more. Definitely coming back again and already recommended to all my contacts. Looking forward to the next time already!
Thanks to all the staff and all round compliment to the chef! Well done.
Just had a wonderful meal. I had grilled plaice & my friend had grilled cod. It was cooked to prefection. It was so light. Would also like to thank our waitress, I think we were table 30. Will certainly visit you again.
Hi, Just wanted to pass on our thanks for a lovely meal on Sunday. The food was top class and the service excellent, All your staff were very helpful and attentive. We’ll be back for sure, hopefully not before too long.
We had a fantastic time charmaine was brilli as usual. And Nikki was so attentive
so friendly and caring making sure we have everything we need, it is am exceptional place, and glad we returned the food Ace as well. , Thank you soo much.
Lucy and John
I just wanted to thank you for a wonderful dinner last night. It was our first visit to your restaurant in Ongar and we came to celebrate our daughter’s 18th birthday. The food was delicious and the staff attentive. I particularly would like to thank the manager on duty whose name I think is Tanya. There was a slight misunderstanding with our booking, however she went to great lengths to make amends.We will definitely be returning. Thank you again. Christina.
My Fiance and I dined at your Ongar restaurant last night for her birthday, may I say on behalf of both of us that we had a fantastic time. The food was quite simply amazing and the service was the best we’ve ever experienced. We are so impressed we are already planning a return visit. Please extend my sincere compliments to the service staff and mostly importantly, the Chef.
Outstanding! This was my first visit to Smiths restaurant and won’t be my last, everything about this restaurant was amazing. Thank you.
Just a few lines to compliment you & your staff on the meal & service we recently had this Sunday at Smiths in Ongar.
My wife Jayne & I travelled up for the weekend to stay with friends who live in Ongar & found to our delight they had booked us in for Sunday lunch at your restaurant. We have eaten there a couple of times in the past but this Sunday was exceptional made all the more enjoyable by the attentive server who I believe was called Amber. She really made the whole experience a pleasure for us, she was not only attentive & knowledgeable but witty, chatty & all in a lovely girl, a credit to your establishment. The food was excellent as always so just to say many thanks again.
I understand you have a new restaurant open in Wapping so I wish you all the best with this new venture. Very best regards, Chris
Great dinner last Saturday evening (9th July). Service, food and wine,all as usual, spot on. Third time we have visited you this year. Not a lot I hear you say, but we drive fifty minutes to get to you. I have seen some uncharitable (very old) comments on Trip Advisor about your establishment (noisy, raucous) . Smiths is certainly not a quiet serene restaurant but part of what we enjoy about you all is the fun, bubbly brasserie atmosphere. Great food, great staff and a gem in Essex.
Had Saturday lunch at Smiths a few days ago for the first time. Just sending you an email singing the praises of the restaurant, the staff the food and the wine – all were exceptional. Thanks for such a memorable lunch – we bang on about how wonderful the whole thing was to anyone who will listen. And also to a lot who won’t (just hoping that some gem of praise will lodge in their sub-conscious for future reference). You never know, do you!? We will be back. Keep up the fantastic work. Thanks again
Thank you as ever for a fabulous meal on Thursday the 30th of June, as usual we both came home having eaten far too much, but the food is of such a great quality its difficult to resist, a special thanks to Laura who was brilliant and made our evening more enjoyable.
Just a quick message to thank you for a great evening (Friday 10th June 11). The amazing food along with the exceptional service of your staff was 10/10. I will definitely be returning in the future. Regard’s,
Thank you so much for a fantastic evening on Saturday 5th March we were celebrating my parents golden wedding and my Mum’s 70th birthday. You looked after us beautifully and your staff are fabulous, attentative but not intrusive. Thank you !!!!!
Thank you for a fabulous evening on Saturday. I can speak for all 10 of us that the food, service and staff were amazing. Thank you for making my Mother in Laws birthday an amazing experience. Also a big thank you to Nikki our waitress for helping us choose the most amazing food.
Dear Denise/Charmain, I would just like to thank you all for a wonderful evening on Friday (14th Jan). Your staff were so friendly and welcoming, and managed my difficult dietary requirements with no problems whatsoever. The food and atmosphere were wonderful and we will definitely come back again. Thank you again. Kindest Regards,
Visited you yesterday with the mc combies party.I cannot tell you how impressed we were with everything!from the staff who initially greeted us,the faultless divine food,to the moment we left.it was a total culinary delight ! We live in Felsted with an amazing array of places to eat.however,it’s well worth the journey to your wonderful restaurant. Sincerest thanks
I have never considered leaving a comment previously, however, I was so impressed after lunching at Smith’s last Sunday that I could not resist. Firstly congratulations to the chef and team. The food was well presented and delicious. Special thanks to the restaurant staff, who were exceptional. Friendly, efficient, absolutely nothing was too much trouble. Thank you.
Dined at your Brasserie today (party of 6) fantastic menu all starters and mains superbly cooked and presented. Staff service excellant, will certainly come again and recommend to all our friends.
I attended Smith’s for my birthday celebrations with my partner and cannot fault the quality of the service and the food. Everything far exceeded our expectations. Do not hesitate to dine here, it would be a travesty not to!
Hi guy’s, having had another fantastic & enjoyable evening at your restaurant,i would just like to say a very big thank you! as usual all the staff were brilliant,the food amazing & the service superb! definitely my most favourite restuarant! we will be back very soon!
Dayle & Joo Glanvill
Hi, we came in last Saturday evening (30th Oct) with a party of 8. I would like to compliment the chef on the quality of the food. Outstanding – i had skate for the main course and it was fantastic. Thank you,
Although Smiths has been on my radar to try for a long time I only visited for the first time last night. I had a wonderful experience! Your staff were all very happy, polite and accommodating. Wait staff were very attentive without being intrusive and all our dishes came out at the same time and were all hot – no easy feat for a table of 8 all having different dishes!! The ambience and decor and presentation of the tables were also well put together and perfect for the restaurant. Thank you for a wonderful dining experience.
Together with friends I dined at your restaurant for the first time on Friday evening, I was aware of your excellent reputation and was not disappointed. We were seated at table 20, everything was as I had hoped it would be, great¬† atmosphere, fabulous food and in particular your wonderful staff who were all very attentive and efficient which we all found very uplifting, given the average age was probably 18. I would particularly like to mention our waitress Frankie who was excellent, efficient smiling and enthusiastic a real delight. All your staff are a true credit to your restaurant. I am very much looking forward to my next visit.
I on behalf of family would like to thank the staff especially our waitress Nikki who was very attentive.The meal as usual was quite exceptional. Whenever we have a special event to celebrate Smiths is the No 1 restaurant we choose.
We came in for a meal last Saturday, 5th June. I just wanted to tell you what a lovely meal we had and how fantastic the waiting staff were. I didn’t get the girls name, but we were on the round table directly opposite the front door (next to the bar area.) I never contact companies unless there is a problem normally, so its lovely to be able to send a note of thanks. I think we are too quick to complain i! n this day and age, but often neglect to praise when praise is due. A lovely meal and evening out. Thank you
I would like to send this message as a thank you for a recent booking you undertook on behalf of Anglia Forwarding on 20th May. I have received wonderful feedback about the food, restaurant and service as well as the staff. Thank you for making the evening enjoyable and a memorable experience for all who attended.
Having dined at your restaurant yesterday, I would like to offer our gratitude for a wonderful meal and for the exemplary service we received. Several members of our group commented on the thoroughly professional service we received. The staff were attentive without being overbearing. Nothing was too much trouble and we really did receive service with a smile. Special thanks to Anna, who has served us on more than one occasion. She is a real asset to your company. We look forward to a return visit in the very near future.
May I, on behalf of my wife and my family congratulate you and your staff for a wonderful Golden Wedding Anniversary dinner at your lovely restaurant on the 27th June. My whole family have not stopped talking about the fantastic service that we received from your staff and the kind and courteous manner in which they served us. No doubt my wife and I will return at some future date.
Dear Smiths, This is just to add to the comments already on your noticeboard. To dine at Smiths is an experience. The cuisine is always excellent, the staff welcoming, helpful, and always friendly. It is like an endless dinner party amongst good friends – keep up the good work.
We are regular diners at Smiths,we came on Saturday and I had the hot prawns with garlic butter, they were out of this world. You really can not fault the food. Everyone is so helpful and attentive nothing is too much trouble. I want to say a special thanks to Charmaine & Michael. We will be back real soon!!!
We had a wonderful luncheon party on Saturday 16th October, the food (as usual) was excellent and the staff very smart and efficient which did not go unnoticed by our guests! Thank you all for the friendly atmosphere which made” Our Day” a very happy and memorable one. Joan and Roy Knott.
I visited the restaurant on saturday for my 21st birthday and I had an excellent time. The service was outstanding and the food was 10/10. I will definatly be back in the near future. Thank you.Victoria